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At Perfashions, customer satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
- Return Time Period – You can return your purchase within 7 days for a hassle-free exchange or refund.
- Return Eligibility – Items must be unused, in original packaging.
- Non-Returnable Items – Custom orders, mostly used items cannot be returned.
- Return Process – Contact our support team before sending any returns.
- Shipping Costs – Return shipping costs are the customer's responsibility unless the item is defective.
- Damaged or Incorrect Items – Report any issues for a replacement or refund.
- Refund Approval – Once received, we inspect the item before processing the refund.
- Refund Method – Refunds are issued to the original payment method.
- Late or Missing Refunds – Contact your bank if you haven’t received your refund.
- Exchange Policy – We offer exchanges for defective or incorrect items only.
- Sale Items – Discounted or clearance items are non-refundable.
- Cancellations – Orders can be canceled within purchase.
- Store Credit Option – Customers may choose store credit instead of a refund.
- Contact Us – For assistance, contact us.